What I have learnt in a number of countries is that, before we can work the technical aspects of interoperability, we need to first ‘interoperate’ the stakeholders – especially those that wield money and power. The major stakeholders include obviously the government, the donors, the Implementing partners and the private sector. These have to come to the table and agree on the interoperability as a concept, a plan of action and rally their support behind a national interoperability plan. Without this type of agreement and commitment, we shall be making three steps forward and 4 backwards and meaningful interoperability will remain a mirage.
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